Shipping Policy

At Seeuly, we are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines our shipping procedures, including delivery times, costs, and other important information.

1. Shipping Location

Currently, we only offer shipping within the United States. We do not ship to international destinations at this time.

2. Shipping Rates

We offer flat-rate shipping for all orders within the United States. The shipping cost will be calculated at checkout based on your order size and delivery location.

3. Processing Time

All orders are processed and shipped within 1-2 business days from the date of purchase. Orders are processed Monday through Friday, excluding weekends and public holidays.

4. Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery typically within 5-7 business days.
  • Expedited Shipping: Delivery typically within 2-3 business days.

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number so that you can track your package in real-time. You can also check the status of your order through your account on our website.

6. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to circumstances beyond our control, including weather conditions, carrier delays, or customs processing (for international orders, though we currently do not ship internationally). If your order experiences significant delays, we will notify you as soon as possible.

7. Incorrect Shipping Information

Please ensure that your shipping address is correct at the time of purchase. Seeuly is not responsible for shipping errors or delays caused by incorrect or incomplete shipping information provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at voxenshopllc@gmail.com to correct it before the item is shipped.

8. Shipping Issues or Damaged Items

If your order is damaged or you believe it has been lost in transit, please contact us immediately at voxenshopllc@gmail.com. We will investigate the issue and, if necessary, work with the carrier to resolve the matter.

9. Shipping Restrictions

We currently only ship to valid residential or commercial addresses within the United States. We do not offer shipping to P.O. Boxes, military addresses, or freight forwarding services at this time.

10. Returns and Exchanges

For more information about returns and exchanges, please refer to our [Refund Policy]. Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error in processing your order.

11. Contact Us

If you have any questions about our shipping policies or need assistance with an order, please feel free to contact us at voxenshopllc@gmail.com.